💡 General Questions About Tatbiqi

1. What is “Tatbiqi”?

Tatbiqi is an all-in-one platform to create your website or online store easily, with no technical experience required, and full professional support.

2. Do I need coding experience to use Tatbiqi?

Not at all — our team handles the technical side while you manage your content from a simple control panel.

3. What types of projects can be built with Tatbiqi?

Online stores, service websites, personal sites, booking pages, educational platforms, salons, restaurants, and more.

4. Is Tatbiqi suitable only for small businesses?

No, the platform is very flexible — it supports small, medium, and large enterprises through multiple plans.

5. Is the service available only in Oman?

No, anyone across the Arab world and internationally can benefit from our services.

💰 Pricing Plans & Subscriptions

8. What types of plans are available?

We offer three main plans: Basic, Plus, and Pro — all customizable with add-ons.

9. Can I upgrade later?

Yes, you can upgrade anytime without losing your data.

10. What payment methods do you accept?

We accept credit cards, bank transfers, PayPal, and local gateways (including Omani payment options).

11. Are there any hidden fees?

No, our pricing is 100% transparent. You’ll never be charged extra without approval.

12. How long does it take to complete the project?

It depends on the availability of your materials — such as images, content, and brand details. The sooner they’re ready, the faster we can start.

13. Is there a discount for annual subscriptions?

Yes, annual subscriptions offer up to 20% discount.

🛍️ Online Stores & Websites

15. Can I sell digital products?

Yes, you can sell digital items like courses, files, and apps easily.

16. Can I sell services instead of products?

Absolutely, the platform supports all kinds of services and bookings.

17. Is there an order tracking system?

Yes, every order can be tracked from purchase to delivery.

18. Can I create discount coupons?

Yes, you can create and manage discount codes easily.

19. Can I manage my inventory?

Yes, you can monitor stock levels and receive alerts when items run low.

20. Can the website connect with delivery companies?

Yes, we provide ready integrations with popular delivery providers.

21. Can I enable Cash on Delivery?

Yes, you can enable or disable it anytime from your dashboard.

22. Does Tatbiqi support multiple currencies?

Yes, you can display prices in different currencies per country.

🖥️ Design & Technical Features

23. Can I choose a custom design?

Yes, you can select from professional templates or request a fully customized design.

24. Is the design mobile-friendly?

Yes, all our designs are 100% responsive across all devices.

25. Can I change colors and fonts myself?

Yes, you have full control over your site’s look and feel.

26. Can I add new pages?

Yes, you can easily add pages like About, Contact, or Privacy Policy.

27. Can I connect my own domain?

Yes, you can use your own domain or get a free temporary one.

28. Can I migrate my site from another platform?

Yes, our team can help move your content from Shopify, WordPress, or others.

29. Is the website fast?

Yes, we use optimized servers and built-in performance tools for speed.

30. Is Tatbiqi SEO-friendly?

Yes, our platform is fully optimized for search engines to increase visibility.

🔐 Security & Support

31. Is my website secure?

Yes, all sites come with SSL certificates and continuous security updates.

32. What if my site goes down?

We have daily backups and uptime monitoring to keep your site running smoothly.

33. Do you provide technical support?

Yes, 24/7 technical support is available via WhatsApp and email.

34. What are your support hours?

We’re available 24/7 for all technical or general inquiries.

35. Is support available in Arabic?

Yes, our team speaks both Arabic and English for your convenience.

⚙️ Integrations & Settings

36. Can I link my website to WhatsApp?

Yes, you can add a WhatsApp contact button or receive order notifications directly.

37. Can I connect it to Instagram or TikTok?

Yes, you can display products and link them to your social media.

38. Can I integrate Google Analytics?

Yes, you can easily track visitors and sales.

39. Is there a loyalty points system?

Yes, available as an optional add-on within Pro plans.

40. Can I create a membership or subscription system?

Yes, you can sell memberships or monthly subscriptions.

🧾 Policies & Administrative Information

41. Are you an Omani company?

Yes, Tatbiqi is an officially registered Omani company specializing in digital solutions.

42. How can I contact you?

Via the “Contact Us” page or directly on WhatsApp.

43. Do I need to sign a contract?

No, registration and payment imply agreement to our terms and policies.

44. Can I transfer site ownership?

Yes, ownership can be transferred upon request after verification.

45. What happens when my subscription ends?

You’ll be notified before expiration and can renew easily or request a backup.

Tatbiqi – Your Partner in Digital Growth.

Didn’t find your answer? Get in touch, and we’ll make sure you do.