Online Ordering System for Restaurants in Oman
An ordering site under your restaurant’s name: customers order direct and pay online, and orders land on your kitchen screen and phone — with no per-order commission to delivery apps.
- No per-order commission
- Menu with photos
- Delivery or pickup
- Instant order alerts
What delivery apps actually cost you
Delivery apps bring you orders, but they take a cut of every one and keep the customer’s details for themselves. You serve the customer and carry the food and prep cost, then never learn their number and cannot reach them again.
Your own ordering site does not replace those apps, but it gives you a parallel channel: regulars who already know you order direct, so the commission stays in your pocket and their details stay with you.
What the system includes
Menu with photos
Sections and items with images, prices and descriptions, editable by you any time without a developer.
Item options
Sizes, add-ons and preparation choices, with price differences calculated automatically.
Delivery or pickup
Customers choose delivery or collection, with delivery fees set by area.
Online payment
Card, Apple Pay or cash on delivery, whichever you prefer.
Kitchen order screen
Orders appear live for the kitchen with an audible alert and move between statuses in one tap.
Opening hours
Ordering closes automatically outside hours or under pressure, so you never take an order you cannot fill.
Getting you live
- Load the menuWe enter items, prices and options, and help order the sections in a way that lifts basket value.
- Configure deliveryWe set delivery zones, fees and expected preparation times.
- Connect paymentsWe enable the gateway in Omani rial and run a full test purchase.
- Set up the kitchen screenWe configure order intake on a kitchen device with the audible alert.
- Train and launchWe stay with your team through the first day of service until the process settles.
What lifts order value
- Real photos of your dishes: Actual photography of your own food drives more orders than any discount.
- Well-timed add-ons: Suggesting sides and drinks before checkout visibly raises the average bill.
- Free delivery over a threshold: A minimum for free delivery pushes customers to add one more item.
- The customer’s number is yours: Collect numbers on every order — it is the most valuable thing you keep after a year.
Pairs with POS and loyalty
Ordering can connect to the POS in your branch and to the loyalty programme, so customers earn points whether they order online or eat in.
Frequently asked questions
Does it replace delivery apps?
It does not replace them, but it gives you a commission-free channel for your regulars. Most restaurants run both.
Do I need my own drivers?
You can use your own drivers or a local courier, and the system supports collection from the branch too.
Can I edit the menu myself?
Yes — add an item, change a price or hide a sold-out dish in a minute from a simple dashboard.
How do orders reach me?
On a kitchen screen with an audible alert, and on your phone through the app, with WhatsApp notification available too.
Does it support multiple branches?
Yes, with different menus, prices and delivery areas per branch.
Does it handle Ramadan and seasons?
Yes, you set intake hours and seasonal menus, and close ordering when the kitchen is under pressure.
Take orders without the commission
Book a live demo and we will show the system running on your own menu, and work out what the commission is costing you monthly.