Customer Loyalty & Points Programme in Oman
A points and rewards system running inside your own store: customers earn on every purchase and redeem for a discount, with a digital membership card saved to their phone wallet.
- Automatic points
- Card in phone wallet
- Covers in-branch buyers
- No separate app
Why loyalty costs less than advertising
Winning a new customer costs several times what it costs to bring back one who has already bought from you. Yet most shops spend their whole budget on ads and give the customer no reason at all to return after the first order.
A points programme changes that maths. The customer knows they have a balance with you, and that balance is a concrete reason to buy from you rather than a competitor. Your only cost is the discount itself — you pay nothing for the reach.
How the system works
Automatic points
Customers earn on every order based on spend, with no action needed from them or your staff.
Redeem for discount
Points convert straight into a discount at checkout, under rules you set.
Digital membership card
A QR card saved to Apple Wallet and Google Wallet, shown at the counter in-branch.
Covers in-branch buyers
Even a cash customer in the shop is credited by phone number, so you don’t lose half your base.
Flexible rules
Double points on selected items or specific days, and welcome points for new customers.
Loyalty reporting
See member count, points issued and redeemed, and the programme’s effect on repeat purchase.
Getting it live
- Set the earn rulesPoints per rial, what a point is worth on redemption, and any minimum threshold.
- Install on your storeWe install the system, connect it to products and orders, and switch on the digital card.
- Connect the branchWe enable in-branch signup by phone number so counter customers join the same programme.
- Launch and announceWe help you word the launch message to your existing customers so the base activates from day one.
What makes ours different
- Works for guests too: Points are keyed to the phone number, so customers benefit without creating an account.
- A real wallet card: An actual membership card in the phone wallet, not a number to remember.
- Inside your store: Member and points data stays in your store and is never moved to an outside platform.
- WhatsApp verification: Phone numbers are confirmed over WhatsApp, so there is no SMS cost.
Better with POS and WhatsApp
The programme comes into its own when tied to the POS in your branch and to WhatsApp notifications — the customer earns at the counter and gets a message about their balance.
Frequently asked questions
Does the customer need a special app?
No. The card saves into the phone’s built-in wallet, and points show in their account on your store.
Do cash customers in the shop benefit?
Yes, their points are credited by phone number at the counter — something most off-the-shelf programmes miss.
Who sets the value of a point?
You do. You choose points per rial and redemption value, and the rules can be changed later.
Can I run temporary promotions?
Yes, double points on selected products or during a set period such as a season or holiday.
Where is customer data stored?
Inside your own store on your hosting. It is entirely yours and is not shared with a third party.
Does it work with an existing WooCommerce store?
Yes, it installs onto a live WooCommerce store without rebuilding it or losing past orders.
Give customers a reason to come back
Book a live demo and we will work through the points rules that suit your margin and show you the programme in action.